A massive shift is happening in marketing right now, and if you're still relying 100% on agencies you might already be behind.
For decades, the default marketing model for brands has been to outsource creative, media buying, and strategy to external agencies. But today, more brands than ever are bringing their marketing in-house, taking back control of their data, creative, and media buying to move faster, cut costs, and drive better results.
According to ANA's 2023 Report, 82% of major brands now have in-house agencies—up from just 42% in 2008 (ANA, 2023). And we're not just talking small teams handling email or social. Unilever, Netflix, Bayer, Coca-Cola, and other giants are shifting entire media and creative operations in-house.
Here's what's fueling the trend:
- Cost efficiency: Brands are cutting millions in agency fees and getting more value for every dollar spent.
- Speed and agility: In-house teams move faster, eliminating agency bottlenecks and responding to market changes in real time.
- Full-funnel integration: In-house teams own the customer journey, ensuring seamless messaging across all channels.
- Better creative alignment: No more waiting on agencies to "get it"—your team lives and breathes your brand.
- Data ownership: First-party data is gold, and brands are taking full control.
But here's the kicker: In-housing alone isn't enough. The brands winning today aren't just taking control—they're leveraging predictive data and activating first-party data to fuel multichannel campaigns that actually connect with the right customers.
This playbook breaks down...
- What in-housing is
- How brands are using it successfully
- How you can make in-housing marketing work for your brand
- What pitfalls to avoid
- How to build an in-house team
Let's dive in.
1. What Is In-Housing Marketing?
In-housing marketing means bringing key marketing functions inside your company instead of outsourcing them to agencies.
Those functions could be...
- Creative production: Designing ads, video, and branded content in-house
- Media buying: Running programmatic, paid search, and social ads internally
- Audience targeting & data strategy: Controlling customer insights, measurement, and campaign optimization
- Analytics and reporting: Owning the performance loop for faster, smarter decisions
But let's be clear: In-housing doesn't mean cutting out agencies completely. It's about owning your strategy and data while working with the right external partners in a way that makes sense for your business.
At its core, in-housing is about control—over your brand, your budget, and your customer insights. It lets you...
- Move faster by eliminating agency bottlenecks
- Optimize ad spend by reducing agency fees
- Own your customer data instead of renting it from platforms
- Ensure brand consistency across channels
So, if you're still relying 100% on agencies for execution, you're missing out on a huge competitive advantage.
2. The Three Main Models of In-Housing
Not every company needs to go all in on in-housing. Some brands just want more control over data and insights, whereas others want to take over everything from creative to programmatic media buying.
Here are the three most common models.
1. Fully In-Housed Marketing
This is the go-big-or-go-home model. Your company builds an internal team that handles everything—from strategy to execution—without relying on agencies for major services. Bayer, for example, cut programmatic media costs by $10M in six weeks by fully in-housing ad buying (Basis, 2024).
Best for: Large brands with $50M+ ad budgets that want total control over creative, media, and data.
Challenges: Requires major upfront investment in talent and tech. Needs strong leadership to build and scale.
2. Hybrid In-House Model
The hybrid model is all about owning your data and platforms while still working with agencies for execution and strategy. It gives you the best of both worlds—control over what matters most, with agency support for specialized needs. Netflix & Target manage programmatic ad buys internally but use agencies for creative strategy and execution.
Best for: Brands that want control but need expert agency support in certain areas.
Challenges: Hard to manage partnerships effectively without a clear structure; can lead to silos between internal teams and agencies.
3. Embedded In-House Model
This model integrates external agency talent inside your company. Agencies work directly alongside your in-house teams, bringing expertise without losing alignment. PepsiCo & Ford, for example, have embedded teams that work directly inside their marketing operations.
Best for: Brands that want agency expertise without the traditional client-agency friction.
Challenges: More expensive than full in-housing. Requires a strong culture fit between agency & brand teams.
3. Why In-Housing Works: The Biggest Benefits
If you're still debating whether in-housing is worth it, here's the reality: Brands that in-house successfully aren't just saving money—they're outperforming their competitors.
The companies leading the shift—Bayer, Netflix, P&G, AT&T—aren't just cutting agency fees; they're moving faster, making smarter decisions, and using predictive data to execute more effective campaigns.
But in-housing isn't just about doing everything internally—it's about owning what matters most: your data, creative, media buying, and customer insights.
Here's why the smartest brands in the world are making the move—and you can, too.